Terms & Conditions

Welcome to the website of Oz Automotive Solutions. By accessing or using our site and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Services

Oz Automotive Solutions provides automotive repair, maintenance, and related services either through in-shop appointments or mobile services (if applicable). All services are subject to availability and may be modified or discontinued at our discretion.

2. Bookings and Appointments

• All appointments must be booked in advance through our website, phone, or in person.

• We reserve the right to reschedule or cancel bookings due to unforeseen circumstances (e.g., weather, staff availability, or parts delays).

• Customers must provide accurate vehicle and contact information when making a booking.

3. Payments and Pricing

• Prices for services are provided during the booking process or via a written quote.

• All prices include GST (if applicable) unless stated otherwise.

• Payment is due upon completion of services, unless otherwise arranged.

• We accept [insert payment methods – e.g., cash, EFTPOS, credit/debit cards].

4. Cancellations and No-Shows

• Please provide at least 24 hours’ notice for appointment cancellations.

• No-shows or late cancellations may incur a fee at our discretion.

• Repeated cancellations or no-shows may result in refusal of future bookings.

5. Warranty and Liability

• We offer a warranty on parts and labor for a specified period (please ask at time of service).

• Warranty may be void if repairs or modifications are performed by a third party after our service.

• Oz Automotive Solutions is not liable for:

  • Pre-existing damage or issues not related to the service performed

  • Loss of income, time, or other indirect damages

  • Customer-provided parts or modifications

6. Customer Responsibilities

By using our services, you agree to:

• Ensure your vehicle is legally allowed to be serviced (e.g., not stolen or under dispute)

• Disclose any known issues or special conditions with your vehicle

• Remove personal belongings from the vehicle prior to service

• Collect your vehicle promptly after service is completed

7. Website Use

By using our website, you agree not to:

• Attempt to access restricted areas of the site

• Use our content or brand without permission

• Upload malicious code or engage in activities that could harm the site

We reserve the right to modify or remove website content without notice.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Oz Automotive Solutions or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or use any content without written permission.

9. Changes to Terms

Oz Automotive Solutions may update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review the Terms regularly.

10. Governing Law

These Terms and Conditions are governed by the laws of [Your State], Australia. Any disputes will be handled in accordance with local jurisdiction.

11. Contact Us

If you have questions or concerns about these Terms, please contact us:

Oz Automotive Solutions
Unit 1/85 Mason St, Campbellfield VIC 3061
Email: ozautosolutions@gmail.com
Phone: (03) 94162490